Using Data to Optimize Interactive AI

workshop will cover goal creation, key terms and concepts, data modeling, implementation planning, and reporting needs. CCAI leads attendees through collecting and calculating the metrics and calculations, then we dive into how to use those measurements to improve performance. This workshop assumes your company has an interactive AI product that you are tracking but wish to improve or you are not yet tracking.

Attendees will leave with

  • Ways to define goals and metrics to accurately and meaningfully measure your success

  • What kinds of data need to be collected and calculated

  • How to report data and information to stakeholders 

  • Checklists for capturing and analyzing optimization metrics


This workshop is right for anyone who is responsible for achieving business and customer performance targets using Interactive AI.

Contact us about booking your workshop.

This 3.5 hour workshop covers the techniques needed to improve the performance of conversational collaborative AI products and applications, including voice, chatbot, and multimodal.


Product managers, designers, and engineers (we recommend teams of no more than 10 for optimal interaction and 1 to 1 guidance).


Gauging application performance—customer and user experience, cost savings, and revenue—confidently can be tricky when AI is involved. This

Image by Jeff Griffith