Blog | Conversational Collaborative AI

Going for Digital Transformation? Turn your team into a conversational AI powerhouse

Conversational AI, like any powerful and flexible technology, has to be addressed from the human side as much or more so than the technical

Read This Before You Add Interactive / Conversational AI to Your CX

If you are deciding or have decided to build your interactive AI solution, we’ve created a list of useful steps.

When Build is Better Than Buy for Conversational AI

Building for the long term versus buying can result in better customer experiences and business outcomes.

Case Study: 83% Conversational IVR Performance Improvement for a Leading Home Warranty Company

60 days after I was brought in to advise, we exceeded their original goal by 10%.

Conversational AI Optimization Playbook: 7 Steps to Better Performance

Optimization is the process of improving application performance based on observation of conversational usage and data about it.

Six More Steps for Crafting Conversational Dialogue Well

Conversational designers who put in the effort to craft superior dialogue will see greater success in their applications and careers....

7 Steps to Well-crafted Dialogue for Conversational AI

Well-designed dialogue is 100% key to achieving your business goals when deploying Conversational AI.

Increase Your Conversational AI App Performance In Minutes, Part 1

A set of low-effort, high-impact tips for increasing the performance of Conversational AI.

Conversational Collaborative AI Education and Strategy Resources

We've consumed many books, articles, and other material in our quest to create great interactions with AI. We'll add more regularly.

Conversational AI: Three Keys to Getting the Most Out of Your Investment

Return on investment for an enterprise product or service that interacts with consumers starts with two key pillars.