Blog | Conversational Collaborative AI

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Going for Digital Transformation? Turn your team into a conversational AI powerhouse

Conversational AI, like any powerful and flexible technology, has to be addressed from the human side as much or more so than the technical

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Read This Before You Add Interactive / Conversational AI to Your CX

If you are deciding or have decided to build your interactive AI solution, we’ve created a list of useful steps.

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When Build is Better Than Buy for Conversational AI

Building for the long term versus buying can result in better customer experiences and business outcomes.

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Case Study: 83% Conversational IVR Performance Improvement for a Leading Home Warranty Company

60 days after I was brought in to advise, we exceeded their original goal by 10%.

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Conversational AI Optimization Playbook: 7 Steps to Better Performance

Optimization is the process of improving application performance based on observation of conversational usage and data about it.

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Six More Steps for Crafting Conversational Dialogue Well

Conversational designers who put in the effort to craft superior dialogue will see greater success in their applications and careers....

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7 Steps to Well-crafted Dialogue for Conversational AI

Well-designed dialogue is 100% key to achieving your business goals when deploying Conversational AI.

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Increase Your Conversational AI App Performance In Minutes, Part 1

A set of low-effort, high-impact tips for increasing the performance of Conversational AI.

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Conversational Collaborative AI Education and Strategy Resources

We've consumed many books, articles, and other material in our quest to create great interactions with AI. We'll add more regularly.

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Conversational AI: Three Keys to Getting the Most Out of Your Investment

Return on investment for an enterprise product or service that interacts with consumers starts with two key pillars.